I started this quality management course
three weeks ago when I said “I’ve always considered “Quality Management” to
be a load of blah-blah-blah that gets in the way of doing my job, and for years
I’ve been wondering just what I’m missing. I must be missing something.
So far the course has
been nothing but blah-blah-blah, and all it is doing is confirming my
preconceptions.”
I finished the course today and got
eighty four point five per cent. I’ve clearly learned something during this
time, but it has to be said there was a *lot* of “blah-blah-blah”.
It really could have done with a whole lot less general theoretical and a whole
lot more specific practical examples.
But eighty four point five per cent is eighty
four point five per cent, isn’t it? There’s something tangible I can stick in a
CPD audit should the need arise.
The course I’ve just done made it quite
clear that a CPD audit of the sort I’m talking about here in no way contributes
to workplace quality. And that’s why I’m still cynical.
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