Showing posts with label Service Improvement. Show all posts
Showing posts with label Service Improvement. Show all posts

16 February 2022 (Wednesday) - Just Another GF... (?)

There's nothing particularly amazing about this one that I picked up today... Generally unwell… I took it onto myself to perform a glandular fever test (actually I asked a colleague to do it!)…
Coming up with a definitive diagnosis must have clearly improved the service I might have offered by just commenting on the morphology; the patient has glandular fever.

.... But I can’t help but feel that this serves as a reminder that in a world obsessed with COVID-19 there are still other viral conditions abounding.

15 February 2022 (Tuesday) - A Service Improvement (?)

A few days ago I mentioned that I need to look at ways in which I can seek to improve the quality of the service we offer. Here's something inspired by a little episode in the lab this afternoon. It might come to nothing, but the intention is good...

  • On the one hand having a blood sample taken isn't something that is done lightly. It hurts. 
  • On the other hand providing poor quality blood test results can adversely affect patient treatment... and that hurts too.

It is possible to obtain blood count results from under-filled sample bottles. In fact the manufacturers of most anaylsers pride themselves on just how small a sample can be run. But should we run them? The EDTA anticoagulant in the bottles causes swelling of red cells. In a correctly filled blood sample bottle this swelling is to an expected uniform amount (as we have a precise amount of blood and a precise amount of anticoagulant)  and therefore isn't a pre-analytical variable of importance. However in an underfilled sample...

How many times have you looked at cumulative blood count results and seen that someone's MCV which has been constant for over a week suddenly jump up by ten per cent; only to find an under-filled blood bottle?
Does this sudden rise in MCV matter? Obviously it does. This issue could lead to a case of iron deficiency or a case of thalassaemia being missed.

So what do we do? Reject all blood count samples that are underfilled? Of course not. The haemoglobin level and cell counts in the sample are unaffected. It is just the MCV which rises (and consequently the parameters calculated from that). So given an under-filled sample we just report the haemoglobin and cell counts on underfilled bottles and report the rest as "unable to provide a full set of results due to an under-filled sample having been received"...
But following a difference of opinion this afternoon on whether or not the amount of blood in a sample was low enough to warrant being called under-filled, this begs the question of precisely how under-filled is "under-filled"?

Back in the day we would have got scientific at this point. We really would have got out a needle and syringe, exsanguinated the trainees, created a range of blood samples from "properly filled" to "barely a drop of blood in the bottle" and had a range of samples filled to half-millilitre intervals in between, and seen for ourselves how the MCV changes. With loads of sets of data (from loads of  different exsanguinated trainees) we could have determined at which point the EDTA-induced swelling of red cells becomes significant.

But nowadays we (sadly) can't just stick needles into trainees. We need to get formal ethical approval from all sorts of committees before we can even consider this sort of experiment... (for which the trainees are probably grateful)

I've suggested to the boss that she might like to investigate how we get this approval. We'll not tell the trainees about this just yet... They tend to run and hide when this sort of thing happens. I know I used to...

11 February 2022 (Friday) - Do I Have To?

Regular readers of this drivel may recall that a few days ago I wondered how I might improve the quality of my practice and service delivery. Here’s a thought that I had…

Back when I started in this game (when dinosaurs walked the Earth) a full blood count gave you seven parameters. Wbc, Rbc, Hb, MCT, MCV, MCH, MCHC. If you wanted a platelet count that was on another machine, and a white cell differential and blood film morphology was down a microscope.Nowadays the blood count gives you a platelet count, differential white cell count and a pretty decent overview of the blood cells morphology too.
But the terminology used by many of the medics remains what it was. And for many laboratories “FBC and diff” means looking at a (probably) utterly unnecessary and redundant blood film.

I can’t help but think that if we need to look at a blood film (apart from looking for parasites), the modern analyser will tell us. However many laboratories will look at a blood film if a request to do so is made… even though the requestor is probably unaware of what the modern analysers can do.
If we make the decision that we use the analysers for the purpose for which we bought them and only look at those blood films that actually need looking at we can eliminate a sizeable and utterly unnecessary part of our workload; freeing up staff to look at that which needs looking at, and not at that which doesn’t.

 Before going to bother the boss with this idea I thought I might ask the question of the Facebook Hematology Interest Group. After three days it seemed that the vast majority of people replying agreed with me. Several felt that if a doctor asked for blood film scrutiny then we should look at a blood film, but not one seemed to be able to justify this position.
I’ll bring this up at the next quality meeting…