The Beckman Coulter newsletter appeared in my in-box today. I made a point of reading it. When I first started blood testing every lab in the country had Coulter analysers; Coulter really did have a monopoly, and (so a very young me was told) that because they had a monopoly they saw no need to innovate.
However other companies soon appeared with their own analysers and the general consensus at that time was that Coulter had been left behind.
It is very easy to maintain that bias and dismiss them out of hand, so I make a point of reading their newsletter when it comes out. Sadly the newsletter said a lot without actually saying very much at all.
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