I had a look at more of my Coursera
course on Quality Management.
The lectures played for the best part of
an hour; they said an awful lot without actually saying anything and I got
ninety per cent in a multiple choice exam by choosing the answers that weren’t
frankly ridiculous or laughable.
I've started on this course because I
make no secret of my contempt for the subject, and I want to be proven wrong. I
want to be shown that there is merit in Quality Management. One third of the
way into the course and so far it seems to be little more than learning from
your mistakes in a blame-free and open way, which is something we should all be
doing anyway.
Clearly I'm still missing the point.
Hopefully that point will become apparent in the next two thirds of the course.
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