10 September 2015 (Thursday) - A Word of Thanks

An email received after a little episode in the blood bank:

Dear Dave  

Yesterday I received a compliment from Dr –X- with regard to the support that they had received in theatre from the laboratory team. The patient underwent an open AAA 4 units. He was impressed with the speed of response to the bleep and the provision of components.  He felt that the prompt provision of components made a significant difference to the patient’s outcome. The patient has come through the surgery and is starting his recovery on ITU. Well done to all involved.

Kind regards

This is what it is all about, isn’t it? 

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