I’m always whinging about what a load of
meaningless nonsense that I consider quality management to be… probably because
I don’t know that much about it. So I’ve enrolled in a course about it. I
might learn something.
I’ve passed the first week with a score
of eighty per cent, but I achieved that by remembering certain figures that
were given during the (frankly rather dull) video lectures.
I know it is early days for this course,
but I enrolled because I’ve always considered “Quality Management” to be
a load of blah-blah-blah that gets in the way of doing my job, and for
years I’ve been wondering just what I’m missing. I must be missing something.
So far the course has been nothing but blah-blah-blah,
and all it is doing is confirming my preconceptions.
So… engaging “reflective mode”. Why
do I consider this Quality Management course to be a load of blah-blah-blah?
Because there are loads of words and loads of talk and very little practical
example of improvement.
Bearing in mind this was an introductory
week, the course might perk up. I hope so.
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